Help center

Answers to common questions. Need more help? Email us directly.

Frequently asked questions

How do I create an account?

Click Sign up in the header and complete the registration form. You can register as a hospital, manufacturer, consultant, or research center.

How do I list my products?

After signing in, go to your dashboard and select Add Product to publish medical devices with specifications and images.

What payment methods do you accept?

We support credit cards, bank transfers, and digital wallets. Payment options are shown during checkout.

How can I contact a seller?

On any product page, use Request Quote or Send Inquiry. You must be signed in to contact sellers.

What is the procurement process?

Visit the Procurement page to browse open RFQs and submit proposals. Registration is required to participate.

Still need help?

Our support team is here to assist you.

Contact support