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Frequently Asked Questions
How do I create an account?
Click on the "Sign Up" button in the top right corner and follow the registration process. You can register as a buyer, seller, manufacturer, or healthcare provider.
How do I list my products?
After logging in, navigate to your dashboard and select "Add Product" to list your medical devices with detailed specifications and images.
What payment methods do you accept?
We support various payment methods including credit cards, bank transfers, and digital wallets. Payment options are displayed during checkout.
How can I contact a seller?
On any product page, you'll find a "Contact Seller" button. You must be logged in to send messages to sellers.
What is the procurement process?
Visit our Procurement page to browse current tenders and submit proposals. You'll need to be registered and verified to participate.
Still need help?
Our support team is here to assist you. Send us an email and we'll get back to you as soon as possible.
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